SwitchVox

 

PureTel is the Australian Provider of SwitchVox PABX. 

 

 The next generation of business phone systems

Switchvox is everything that you don't expect from a PBX.
It’s truly affordable, easy to set up, simple to configure, and a breeze to maintain.
It has features that let your business run more effectively and with fewer hassles.
Switchvox does all of this for a fraction of the cost of the PBX dinosaurs of the past.

Switchvox is Voice Over IP enabled which means your business can take advantage of fantastic call
rates. It also can connect to your existing
phone lines and connect right into your computer network.  Almost any sized business will find it’s a
perfect fit.

Our commitment to
usability allows you to be in control of your office phone system to a degree
that's never before been possible.
This all adds up to a PBX that’s better, saving you time and money to focus on
more important things, like running your business.

 

More than a phone system 


Switchvox is so much more than just an office phone system. Its a
revolution in business communications, putting you in control of your
most important asset in business, your voice.

With this incredible leap in technology comes astounding
cost-savings for your business, integration capability that you never
thought possible, and the flexibility to meet the needs of whatever
industry that you're in.

Administration:

Administration is a piece of cake using SwitchVox's web base administration interface. The Switchboard is easy to use and simple to understand.

 

 

User interface:

With SwitchVox SMB users have access to the
Switchboard which gives you the ability to control calls from you computer. You
will be empowered with powerful presence functionality that will allow you to
see who's on the phone anywhere in the world and who's not available, a
fantastic feature for a receptionist.

 


Request a Quote

Switchvox comes in two versions SOHO & SMB

Click here for a Full side by side comparison

Features: 

Extensions
Unlimited Extensions
IP Phone / ATA extensions
Analog phone extensions
Call queue extensions
Virtual Extensions
IVRs
Extension Templates
Control permissions for each extension
3,4,5 digit extensions
Extension Groups

Voicemail
Flexible Voicemail Access
Voicemail to your Email Inbox
Automatic Mailbox Creation
Voicemail Blast Groups
Custom Message Notification

Call Queues
Unlimited Call Queues
In Queue Call Routing
Route when a queue caller presses "0"
Queue Caller Timeout
Queue Member Circuit Limit
Route when max queue length reached
Route when no members logged in
Custom Music on Hold per Queue
Announce Position in Queue
Announce Estimated Hold Time
Announcement Frequency Control
Log-in queue members
Permanent queue members
Real Time Queue Status
Historical Queue Logs
Historical Queue Statistics
Advanced Queue Charts
Acknowledge Call
Auto Log Off
Agent only extensions
Ring All
Round Robin
Fewest Calls
Least Recently Called
Random

Conferencing
Simple Conference Room
Meet Me Conference Center
Listen Only Conference Calls
Conference via handset

Paging and Intercom
2-way Intercom
1-way Paging
Overhead Paging

Music On Hold
Custom Music on Hold
Music on Hold included
Queue specific Music on Hold

IVR
Play Sound
Record Sound
Play Recorded Sound
Email Recorded Sound
Record Digits
Say Digits/Letters
Say a number
Say date/time
Dial Extension
Send to voicemail
Send to external number
Go to another IVR menu
Send call values to a URL
Gate Keeper
Conditional Clause
Time Based Clause
Change Language
Alter Caller ID
IVR Option Settings

Online Tools
Users Tool Suite
Administrators Tool Suite
Switchboard

Custom Sound Recordings
Sound Manager
Record same sound in multiple languages
Switchvox comes with over 300 sounds

More Features
Dial By Name Directory
Call Parking
Custom Time Frames
Upgradeable Hardware
Advanced Diagnostics
IP Phone Diagnostic Tool
VOIP Provider Diagnostic Tool
International analog line support
Compatible with POTS/PSTN/T1/E1, SIP and IAX trunks